Last updated on: 12d April 2023.
THIS IS AN AGREEMENT BETWEEN YOU OR THE ENTITY THAT YOU REPRESENT (HEREINAFTER “YOU” or “YOUR”) AND THE APPLICABLE SPOTTITT CONTRACTING ENTITY (HEREINAFTER “SPOTTITT“) GOVERNING YOUR USE OF SPOTTITT METRICS FACTORY.
Parts of this Agreement
This Agreement consists of the following terms and conditions (hereinafter the “General Terms”) and terms and conditions, if any, specific to use of individual Services or 3rd Party Data (hereinafter the “Service and 3rd Party Data Specific Terms”). In the event of a conflict between the General Terms and Service and 3rd Party Data Specific Terms, the Service and 3rd Party Data Specific Terms shall prevail.
Acceptance of the Agreement
You must be of legal age to enter into a binding agreement in order to accept the Agreement. If you do not agree to the General Terms, do not use any of our Services. If you agree to the General Terms and do not agree to any Service and 3rd Party Data Specific Terms, do not use the corresponding Service and 3rd Party Data. You can accept the Agreement by checking a checkbox or clicking on a button indicating your acceptance of the Agreement or by actually using the Services and 3rd Party Data.
Description of Service
We provide cloud software and applications for businesses, including associated offline and mobile applications (“Service” or “Services”). You may use the Services for your personal and business use or for internal business purposes in the organization that you represent. You may connect to the Services using any Internet browser supported by the Services. You are responsible for obtaining access to the Internet and the equipment necessary to use the Services.
We may offer certain Services as closed or open beta services (“Beta Service” or “Beta Services”) for the purpose of testing and evaluation. You agree that we have the sole authority and discretion to determine the period of time for testing and evaluation of Beta Services. We will be the sole judge of the success of such testing and the decision, if any, to offer the Beta Services as commercial services. You will be under no obligation to acquire a subscription to use any paid Service as a result of your subscription to any Beta Service. We reserve the right to fully or partially discontinue, at any time and from time to time, temporarily or permanently, any of the Beta Services with or without notice to you. You agree that Spottitt will not be liable to you or to any third party for any harm related to, arising out of, or caused by the modification, suspension or discontinuance of any of the Beta Services for any reason.
If you accept a free trial of one or more Services, Spottitt will make the applicable Services available to you on a trial basis free of charge until the earlier of (i) the end of the free trial period of the applicable Services (unless terminated earlier by you), (ii) the start date of the paid subscription period for the applicable Services, or (iii) termination by Spottitt in its sole discretion. Any data that you enter into the Services, and any customizations made to the Services during the free trial will be permanently lost unless you (i) purchase the corresponding paid subscription plan for the account, (ii) purchase applicable Service upgrades, or (iii) export such data before the end of the trial period. Notwithstanding anything contained in this Section, Services are offered as-is during the free trial, without any warranty, covenant, support or liability whatsoever, to the extent permitted by law.
User Sign up Obligations
You need to sign up for a user account by providing all required information in order to access or use the Services. If you represent an organization and wish to use the Services for corporate internal use, we recommend that you, and all other users from your organization, sign up for user accounts by providing your corporate contact information. In particular, we recommend that you use your corporate email address. You agree to: (i) provide true, accurate, current and complete information about yourself as prompted by the sign up process; and (ii) maintain and promptly update the information provided during sign up to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, outdated, or incomplete, or if Spottitt has reasonable grounds to suspect that such information is untrue, inaccurate, outdated, or incomplete, Spottitt may terminate your user account and refuse current or future use of any or all of the Services.
Restrictions on Use
In addition to all other terms and conditions of this Agreement, you shall not: (i) transfer the Services or otherwise make it available to any third party; (ii) provide any service based on the Services without prior written permission; (iii) allow user licenses to be shared or used by more than one individual other than by way of reassigning the user license to a new user; (iv) except as permitted under applicable law, attempt to disassemble, reverse engineer or decompile the Services; (v) use third party links to sites without agreeing to their website terms & conditions; (vi) post links to third party sites or use their logo, company name, etc. without their prior written permission; (vii) attempt to gain unauthorized access to the Services or its related systems or network; (viii) use the Services in any manner that could damage, disable, overburden, impair or harm any server, network, computer system, resource of Spottitt; (ix) use the Services to send or store material containing software viruses, worms or other harmful computer codes, files, scripts or programs; (x) use the Services in any manner that interferes with or disrupts the integrity, security or performance of the Services, its components and the data contained therein; (xi) create a false identity to mislead any person as to the identity or origin of any communication; (xii) host, display, upload, modify, publish, transmit, store, update or share any information that belongs to another person or entity and to which you do not have any right, including personal or confidential information of any person or entity with respect to which you do not have consent or permission from such person or entity; (xiii) use the Services for transmitting information that is false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person; (xiv) violate any applicable local, state, national or international law; (xv) use the Services for any form of competitive or benchmarking purposes; and (xvi) remove or obscure any proprietary or other notices contained in the Services.
You agree not to use the Services for illegal purposes. We reserve the right to terminate your access to the Services if there are reasonable grounds to believe that you have used the Services for any illegal or unauthorized activity.
Third Party Applications and Data
Spottitt Services integrate with, and provide access to a growing number of third party applications and data (hereinafter “Third Party Application(s) and Data”). Access and use of the Third Party Applications and Data may require acceptance of terms of service and privacy policies applicable to such Third Party Applications and Data (hereinafter “Third Party Terms”). You are responsible for reading and understanding the Third Party Terms before accessing or using any Third Party Application and Data. You acknowledge and agree that Spottitt is not liable for any Third Party Applications and Data. While we will try to provide you with advance notice, whenever reasonably possible, you acknowledge and agree that Spottitt may, at any time and in our sole discretion, and without any notice to you, suspend, restrict or disable access to or remove from Spottitt Services, any Third Party Application and Data, without any liability to you, including without limitation for any loss of profits, revenue, data, goodwill or other intangible losses.
Fees and Payments
The Services are available under subscription plans of various durations. Your subscription will be automatically renewed at the end of each subscription period unless you downgrade your paid subscription plan to a different plan or inform us that you do not wish to renew the subscription. At the time of automatic renewal, the subscription fee will be invoiced using the most recent invoicing details provided by you. We provide you the option of changing the details if you would like the payment for the renewal to be invoiced differently. If you do not wish to renew the subscription, you must inform us at least seven days prior to the renewal date. If you have not downgraded to a different plan and if you have not informed us that you do not wish to renew the subscription, you will be presumed to have authorized Spottitt to invoice the subscription fee to the most recent invoicing details provided by you. Please contact us on support@spottitt,.com for information about our Refund Policy.
From time to time, we may change the price of any Service or charge for use of Services that are currently available free of charge. Any increase in charges will not apply until the expiry of your then current billing cycle. You will not be charged for using any Service unless you have opted for a paid subscription plan.
In the event any tax such as GST, VAT, sales tax or the like is chargeable by Spottitt in accordance with any local, state, provincial or foreign laws with respect to your subscription to our Services (“Taxes”), Spottitt will invoice you for such Taxes. You agree to pay Spottitt such Taxes in addition to the subscription fees. Spottitt shall provide you with an invoice in the format prescribed by the applicable local, state, provincial or foreign laws to help you avail the applicable input tax credit for the Taxes so paid.
Organization Accounts and Administrators
When you sign up for an account for your organization you may be asked to specify one or more administrators. The administrators will have the right to configure the Services based on your requirements and manage end users in your organization account. If your organization account is created and configured on your behalf by a third party, it is likely that such third party has assumed administrator role for your organization. Make sure that you enter into a suitable agreement with such third party’s specifying such party’s roles and restrictions as an administrator of your organization account.
You are responsible for (i) ensuring confidentiality of your organization account password, (ii) appointing competent individuals as administrators for managing your organization account, and (iii) ensuring that all activities that occur in connection with your organization account comply with this Agreement. You understand that Spottitt is not responsible for account administration and internal management of the Services for you.
You are responsible for taking necessary steps for ensuring that your organization does not lose control of the administrator accounts. You may specify a process to be followed for recovering control in the event of such loss of control of the administrator accounts by sending an email to support@spottitt..com, provided that the process is acceptable to Spottitt. In the absence of any specified administrator account recovery process, Spottitt may provide control of an administrator account to an individual providing proof satisfactory to Spottitt demonstrating authorization to act on behalf of the organization. You agree not to hold Spottitt liable for the consequences of any action taken by Spottitt in good faith in this regard.
Personal Information and Privacy
Communications from Spottitt
The Service may include certain communications from Spottitt, such as service announcements, administrative messages and newsletters. You understand that these communications shall be considered part of using the Services. As part of our policy to provide you total privacy, we also provide you the option of opting out from receiving newsletters from us. However, you will not be able to opt-out from receiving service announcements and administrative messages.
If we receive a complaint from any person with respect to your activities as part of use of the Services, we will forward the complaint to the primary email address of your user account. You must respond to the complainant directly within 10 days of receiving the complaint forwarded by us and copy Spottitt in the communication. If you do not respond to the complainant within 10 days from the date of our email to you, we may disclose your name and contact information to the complainant for enabling the complainant to take legal action against you. You understand that your failure to respond to the forwarded complaint within the 10 days’ time limit will be construed as your consent to disclosure of your name and contact information by Spottitt to the complainant.
Inactive User Accounts Policy
We reserve the right to terminate unpaid user accounts that are inactive for a continuous period of 120 days. In the event of such termination, all data associated with such user account will be deleted. We will provide you prior notice of such termination and option to download your data. The data deletion policy may be implemented with respect to any or all of the Services. Each Service will be considered an independent and separate service for the purpose of calculating the period of inactivity. In other words, activity in one of the Services is not sufficient to keep your user account in another Service active. In case of accounts with more than one user, if at least one of the users is active, the account will not be considered inactive.
We respect your right to ownership of content created or stored by you. You own the content created or stored by you. Unless specifically permitted by you, your use of the Services does not grant Spottitt the license to use, reproduce, adapt, modify, publish or distribute the content created by you or stored in your user account for Spottitt’s commercial, marketing or any similar purpose. But you grant Spottitt permission to access, copy, distribute, store, transmit, reformat, publicly display and publicly perform the content of your user account solely as required for the purpose of providing the Services to you.
The location of the cloud facility from which you are served depends on the mapping of your region/country to the available cloud facilities at the time of your sign-up. We may migrate your account or require you to migrate your account to a different cloud facility in the event of any updates to the region/country to cloud facility mapping at any point of time. You must not mask your internet protocol (IP) address at the time of sign-up since your region/country is determined base on your IP address. If, at any time, your actual region/country is found to be different from the region/country in our records, Spottitt may take appropriate action such as migrate your account or require you to migrate your account to the cloud facility corresponding to your region/country, or close your account and deny the Service to you. If you are served from a cloud facility outside your region/country and a Spottitt group entity has an office in your region/country, apart from storing the data in the cloud facility assigned to you, we may store a local copy of the data in your region/country.
User Generated Content
You may transmit or publish content created by you using any of the Services or otherwise. However, you shall be solely responsible for such content and the consequences of its transmission or publication. Any content made public will be publicly accessible through the internet and may be crawled and indexed by search engines. You are responsible for ensuring that you do not accidentally make any private content publicly available. Any content that you may receive from other users of the Services, is provided to you AS IS for your information and personal use only and you agree not to use, copy, reproduce, distribute, transmit, broadcast, display, sell, license or otherwise exploit such content for any purpose, without the express written consent of the person who owns the rights to such content. In the course of using any of the Services, if you come across any content with copyright notice(s) or any copy protection feature(s), you agree not to remove such copyright notice(s) or disable such copy protection feature(s) as the case may be. By making any copyrighted/copyrightable content available on any of the Services you affirm that you have the consent, authorization or permission, as the case may be from every person who may claim any rights in such content to make such content available in such manner. Further, by making any content available in the manner aforementioned, you expressly agree that Spottitt will have the right to block access to or remove such content made available by you if Spottitt receives complaints concerning any illegality or infringement of third party rights in such content. By using any of the Services and transmitting or publishing any content using such Service, you expressly consent to determination of questions of illegality or infringement of third party rights in such content by the agent designated by Spottitt for this purpose.
For complaints about illegality or infringement of third party rights in content transmitted or published using the Services, please contact us at firstname.lastname@example.org.
If you wish to protest any blocking or removal of content by Spottitt, please contact us at email@example.com.
Sample files and Applications
Spottitt may provide sample files and applications for the purpose of demonstrating the possibility of using the Services effectively for specific purposes. The information contained in any such sample files and applications consists of random data. Spottitt makes no warranty, either express or implied, as to the accuracy, usefulness, completeness or reliability of the information or the sample files and applications.
Spottitt’s, Spottitt logo, the names of individual Services and their logos are trademarks of Spottitt Ltd. You agree not to display or use, in any manner, the Spottitt trademarks, without Spottitt’s prior permission.
Disclaimer of Warranties
You expressly understand and agree that the use of the Services is at your sole risk. The Services are provided on an as-is-and-as-available basis. Spottitt expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Spottitt makes no warranty that the services will be uninterrupted, timely, secure, or error free. Use of any material downloaded or obtained through the use of the services shall be at your own discretion and risk and you will be solely responsible for any damage to your computer system, mobile telephone, wireless device or data that results from the use of the services or the download of any such material. no advice or information, whether written or oral, obtained by you from Spottitt, its employees or representatives shall create any warranty not expressly stated in the agreement.
Limitation of Liability
You agree that Spottitt shall, in no event, be liable for any consequential, incidental, indirect, special, punitive, or other loss or damage whatsoever or for loss of business profits, business interruption, computer failure, loss of business information, or other loss arising out of or caused by your use of or inability to use the Service, even if Spottitt has been advised of the possibility of such damage. in no event shall Spottitt’s entire liability to you in respect of any Service, whether direct or indirect, exceed one thousand Great British pounds (£1000) or the subscription fees paid by you during the twelve (12) months prior to the first event giving rise to such liability, whichever is higher.
You agree to indemnify and hold harmless Spottitt, its officers, directors, employees, suppliers, and affiliates, from and against any losses, damages, fines and expenses (including attorney’s fees and costs) arising out of or relating to any claims that you have used the Services in violation of another party’s rights, in violation of any law, in violations of any provisions of the Agreement, or any other claim related to your use of the Services, except where such use is authorized by Spottitt.
Governing Law and Jurisdiction
Each Party irrevocably agrees that the courts of England shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation
Suspension and Termination
We may suspend your user account or temporarily disable access to whole or part of any Service in the event of any suspected illegal activity, extended periods of inactivity or requests by law enforcement or other government agencies. Objections to suspension or disabling of user accounts should be made to firstname.lastname@example.org within thirty days of being notified about the suspension. We may terminate a suspended or disabled user account after thirty days. We will also terminate your user account on your request.
In addition, we reserve the right to terminate your user account and deny the Services upon reasonable belief that you have violated the Agreement and to terminate your access to any Beta Service in case of unexpected technical issues or discontinuation of the Beta Service. You have the right to terminate your user account if Spottitt breaches its obligations under this Agreement and in such event, you will be entitled to a prorated refund of any prepaid fees. Termination of user account will include denial of access to all Services, deletion of information in your user account such as your email address and password and deletion of all data in your user account.
Modification of Terms of Service
We may modify this Agreement upon notice to you at any time through a service announcement or by sending email to your primary email address. If we make significant changes to the Agreement that affect your rights, you will be provided with at least 30 days advance notice of the changes by email to your primary email address. You may terminate your use of the Services by providing Spottitt notice by email within 30 days of being notified of the availability of the modified Agreement if the Agreement is modified in a manner that substantially affects your rights in connection with use of the Services. In the event of such termination, you will be entitled to a prorated refund of the unused portion of any prepaid fees. Your continued use of the Service after the effective date of any change to the Agreement will be deemed to be your agreement to the modified Agreement.
~ End Of Terms Of Service ~
If you have any questions or concerns regarding this Agreement, please contact us at email@example.com.
These Terms and Conditions contained herein on this webpage shall govern your use of the website at https://spottitt.com/ (referred to herein below as the “Website”). These Terms apply in full force and effect to your use of this website and by using this website, you expressly accept all terms and conditions contained herein in full. You must not use this website if you have any objection to any of these Terms and Conditions. Please read these Terms and Conditions carefully before using this website.
INTELLECTUAL PROPERTY RIGHTS
Spottitt Ltd. and/or its affiliates or third parties own all rights to the intellectual property and material contained in this website, and all such rights are reserved. You are granted a limited license only, subject to the restrictions provided in these Terms and Conditions, for purposes of viewing the material contained on this website. You must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system; you must not reproduce, duplicate, copy, sell, re-sell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent. Elements of the website are protected by trade dress, trade secret and other laws and may not be copied or imitated in whole or in part. All custom graphics, icons, and other items that appear on the website are trademarks, service marks or trade dress of Spottitt Ltd., its affiliates or other entities that have granted Spottitt Ltd. the right and license to use such marks and may not be used or interfered with in any manner without the express written consent of Spottitt Ltd. While the company maintains copyright protection in all publications it places on the Internet, Spottitt Ltd. consents to normal downloading, copying and distribution of the information for non-commercial purposes within the user’s organization only. In consideration of this, users agree that copies of the information will retain all copyright and other proprietary notices.
You are specifically restricted from using this website in any way that is or may be damaging to this website, using this Website contrary to applicable laws and regulations, or in any way that may cause harm to the website, or to any person or business entity.
Certain restricted information is available on the website only to registered customers of Spottitt Ltd. that are registered to receive information via passwords issued by Spottitt Ltd. This restricted information is considered confidential and proprietary information of Spottitt Ltd. Indigo Spottitt Ltd. authorizes registered customers to download, copy, and use the restricted information only within the customer’s organization, and only for the intended purposes authorized by Spottitt Ltd. Issuance of a registration password is conditioned on the customer’s use of the information in accordance with the terms of their software license agreement with the Company. Customers shall not transfer their passwords to unauthorized parties.
This website contains links to other websites. Spottitt Ltd. is not responsible for the content of such websites.
This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this website may contain typographical errors or technical inaccuracies. Information may be changed or updated without notice. Spottitt Ltd. may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.
LIMITATION OF LIABILITY
Spottitt Ltd. obligations with respect to its products and services are governed solely by the agreements under which they are provided. If you obtain a product or service from Spottitt Ltd. via this website that is provided without an agreement, that product or service is provided “AS-IS” with no warranties whatsoever, express or implied, and your use of that product or service is at your own risk. In addition, a link to a non-Spottitt Ltd. website does not mean that Spottitt Ltd. endorses or accepts any responsibility for the content, or the use, of such website. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.
You hereby indemnify to the fullest extent Spottitt Ltd. from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms and Conditions.
HOW THE INFORMATION ABOUT YOU IS USED
We use the information that we collect to operate and maintain our website and to provide the services and information that you request, to allow you to contact us, respond to your comments, questions and concerns and for other purposes specified herein.
If you have contacted us via this website or otherwise, we may process your personal data you provided to us to be able to answer your questions, to organize the meeting, call or other communication based on our legitimate interest. We will also process your job applications where you applied for a vacancy or would like to join us as freelancer relying on your consent. When you register your personal account, we will process your data in order to provide you information about vacancies, courses you have attended and information about new courses we are planning to conduct.
We will send you communications, event announcements, and thought leadership or notifications of company news, hot vacancies and marketing offers. You have a right to withdraw your consent to marketing communication at any time. You may unsubscribe or update your email preferences at any time by following the instructions contained within the email or by sending an email to the address provided in the Contacting Us section.
We can also process your personal data if it is necessary for us to administer the contractual relationship between ourselves and our suppliers/clients in connection with the performance of a contract. If you are a representative of our current/potential client, vendor, partner we may process your personal data to develop and/or maintain business relations and communications, to promote our new products, works and services, to invite you to the meetings, events and organize them based on our legitimate interest.
Where you are our existing client and we have an existing relationship with you, or we reasonably believe you can be our client, we will send you information about products and services, events or other material that will be relevant to your individual interests and process your personal information to make sure we send you only relevant, targeted information based on our legitimate interest. You can opt-out of this at any time by following the instructions contained within the email or by sending an email to the address provided in the Contacting Us section.
If you have visited or intend to visit our event or participate in our conference, we may process your personal data to invite you and to organize your participation in our existing and future events/conferences based on our legitimate interest.
WHAT INFORMATION DO WE PROCESS
We collect information about you when you submit the information through the form on the website, when you connect your account to third-party services or sign in using a third-party partner (such as Facebook, Google or LinkedIn) or otherwise make the information available for us (by phone, email, etc.) or our partners or vendors, as well as from publicly available sources. For example, we collect your full name, email, company name, job title, phone number and additional information you provide us when you sign-up for a special offer, request to receive a whitepaper or to contact you directly.
We collect your full name, email, phone number, the information contained in your CV, info source from which you received information about Spottitt Ltd and additional information you provide us when applying for a vacancy. In cases where you would like to join us as a freelancer, we will collect your full name, email, phone number, type of engagement, your professional profile, hourly rate and additional information you provide us. From time to time, we may also receive personal data about you from third parties, for example, if you publish your CV in the Internet or if someone recommended you as a potential job candidate. We may also collect, store and use any other personal data that you choose to send to us. In cases where it is expressly stated that some data is not mandatory, you are free not to submit this data.
If you are a representative of our current/potential client, vendor, or partner we may process your full name, contact details, position, company you represent, activities in relation to the sales process, data on our communications with you, content and results of such communications, our internal notes about you, publicly available professional information about you.
We collect anonymous information from visits to our website to help us provide better customer service. For example, we record certain automatically collected information, which includes IP address, web browser, OS, the web pages or sites visited just before or just after using the website, keep track of the domains from which you visit and we also measure your activity on the website, but we do so in ways that keep the information anonymous. Spottitt Ltd. uses this data to analyze trends and statistics, prepare analytics for business intelligence, target our advertising and help us provide better customer service. Cookies can be used to provide you with tailored information from a website. You can determine if and how a cookie will be accepted by configuring your browser, which is installed on the computer you are using to access the website. If you desire, you can change those configurations in your browser to accept all cookies, to be notified when a cookie is sent, or reject all cookies.
If you wish to access or amend any personal data we hold about you, or to request that we delete any information about you may contact us as set forth in the Contacting Us section. When technically feasible, Spottiitt Ltd. will transfer your personal data to you or transmit it directly to another controller. At any time, you may also object to the processing of your personal data for direct marketing purposes or ask us to restrict the processing of your personal data. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact us as set forth in the Contacting Us section. You also have a right to lodge a complaint with data protection authorities.
DATA PROCESSING AND TRANSFER
In addition to Spottitt Ltd., in some cases, personal data may be accessible to certain types of persons in charge, involved with the operation of the website or external parties (such as third-party technical service providers, hosting providers, communications agencies). These third parties may have access to, or process personal data as part of providing those services for us. Your information collected by Spottitt Ltd may be stored and processed in any country in which the company or its subsidiaries, affiliates or service providers maintain facilities. The Company may transfer information that we collect about you, including personal data, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. We will comply with GDPR requirements providing adequate protection for the transfer of personal data from Europe to third parties, in particular, will enter into the standard contractual clauses approved by the European Commission. By submitting your personal data, you agree to this transfer, storing and processing.
We keep your personal data for as long as it is necessary to do so to fulfill the purposes for which it was collected as described above. The criteria we use to determine data retention periods for personal data include the following: retention in accordance with legal and regulatory requirements. We may retain and use your information in order to comply with our legal obligations, resolve disputes, and prevent abuse.
We endeavor to use appropriate technical and physical security measures to protect your personal data which is transmitted, stored or otherwise processed by us, from an accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access.
In the event you have any questions, comments and requests about the information above, please contact us at firstname.lastname@example.org.